Privacy Policy

Privacy Policy

Effective Date: August 11, 2026

Happens By Chance LLC, operating under the Happens By Chance Life Coaching brand (“Happens By Chance Life Coaching,” “Happens By Chance,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, maintain, disclose, and protect personal information when you visit our websites or landing pages, submit an inquiry or application, schedule a consultation or coaching appointment, purchase or participate in coaching services, communicate with us, or otherwise interact with Happens By Chance Life Coaching.

Company Information

Happens By Chance LLC
Happens By Chance Life Coaching
2 Arlington St
Ladera Ranch, CA 92694
United States

Email: [email protected]

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with Happens By Chance Life Coaching, including through websites, landing pages, forms, applications, questionnaires, consultations, scheduling systems, coaching programs, email, telephone, SMS messaging, or other communications.

Depending on the nature of your interaction with us, this information may include:

  • Name

  • Email address

  • Telephone number

  • Mailing or billing address

  • Appointment and scheduling information

  • Information submitted through contact forms, applications, questionnaires, surveys, or assessments

  • Communications and correspondence you send to us

  • Information you voluntarily provide in connection with coaching or consulting services

  • Transaction and purchase information

  • Payment-related information processed through third-party payment processors

  • Preferences regarding email, SMS, scheduling, or other communications

We may also collect certain information automatically when you interact with our websites or digital services, including:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Referring website or page

  • Pages viewed

  • Approximate interaction times

  • Cookies and similar technologies

  • General website usage and analytics information

We do not intentionally collect more personal information than we reasonably need for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use personal information to:

  • Respond to inquiries

  • Review coaching applications

  • Determine whether our coaching services may be an appropriate fit

  • Schedule and manage consultations, meetings, and coaching sessions

  • Provide coaching and consulting services

  • Communicate with current and prospective clients

  • Provide client support

  • Send appointment confirmations and reminders

  • Send scheduling changes or meeting information

  • Process purchases and payments

  • Administer coaching programs and client relationships

  • Maintain business, accounting, and transaction records

  • Provide requested materials or information

  • Improve our websites, services, communications, and client experience

  • Analyze website performance and usage

  • Protect the security and integrity of our systems

  • Prevent fraud, abuse, or unauthorized activity

  • Comply with applicable laws, regulations, legal processes, or governmental requests

  • Send marketing or promotional communications when permitted by law and appropriate consent has been provided

We may also use information for other purposes disclosed to you at the time the information is collected.

3. SMS and Mobile Messaging

Happens By Chance Life Coaching uses SMS and other mobile messaging primarily to communicate with prospective and current clients regarding consultations, appointments, meetings, scheduling, and coaching services.

If you provide your mobile telephone number and consent to receive SMS messages from Happens By Chance Life Coaching, messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Consultation reminders

  • Scheduling updates

  • Meeting reminders

  • Responses to inquiries

  • Coaching-related client communications

  • Information directly related to services you have requested

Message frequency may vary.

Message and data rates may apply according to your wireless carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or contact us at [email protected].

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Email Communications

We may use your email address to:

  • Respond to inquiries

  • Communicate regarding applications, consultations, appointments, or coaching services

  • Deliver materials you have requested

  • Administer an existing client relationship

  • Provide transactional or service-related information

  • Send newsletters, educational content, announcements, or promotional communications where permitted

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism provided within those messages.

Unsubscribing from marketing communications may not prevent us from sending transactional or service-related communications necessary to administer an existing relationship with you.

5. How We Share Information

Happens By Chance does not sell personal information.

We may disclose personal information to trusted service providers or contractors that assist us in operating Happens By Chance Life Coaching and providing our services.

These may include providers supporting:

  • Website and landing-page hosting

  • Customer relationship management

  • Appointment scheduling

  • Email communications

  • SMS communications

  • Payment processing

  • Forms and applications

  • Video conferencing

  • Analytics

  • Cloud storage

  • Accounting

  • Administrative support

  • Technical support

  • Other business operations

These service providers may receive personal information only to the extent reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to a subpoena, court order, or lawful governmental request

  • Enforce agreements

  • Protect our legal rights or property

  • Protect the safety or rights of clients, users, or others

  • Investigate fraud, misuse, or unlawful activity

SMS opt-in information and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

6. Payment Information

Payments for Happens By Chance Life Coaching services may be processed through third-party payment processors.

We generally do not directly store complete payment card information when payments are processed through these providers.

Payment processors maintain their own privacy, security, and data-handling practices, which are governed by their respective policies and agreements.

We may retain transaction information reasonably necessary for accounting, tax, client service, program administration, dispute resolution, and business recordkeeping.

7. Cookies and Similar Technologies

Our websites, landing pages, and service providers may use cookies and similar technologies to:

  • Operate and secure websites

  • Remember user preferences

  • Understand website usage

  • Measure website performance

  • Improve functionality

  • Analyze traffic

  • Determine how visitors interact with pages or services

You may be able to disable or limit cookies through your browser settings.

Disabling certain cookies may affect the functionality of some website features.

8. Third-Party Services and Links

Happens By Chance Life Coaching may use or link to third-party services, including customer relationship management platforms, scheduling systems, payment processors, email and SMS providers, video-conferencing platforms, analytics services, social media services, or other technology providers.

These third parties maintain their own privacy practices.

When you interact directly with a third-party service, its privacy policy and terms may govern information processed by that provider.

Happens By Chance is not responsible for the privacy practices, security practices, or content of independently operated third-party websites or services.

9. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, loss, or misuse.

However, no method of transmitting information over the internet and no electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes, including:

  • Providing coaching services

  • Maintaining prospective-client and client relationships

  • Maintaining financial and tax records

  • Resolving disputes

  • Enforcing agreements

  • Complying with legal obligations

  • Protecting our rights

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our business practices.

11. Your Privacy Choices

Depending on the nature of your relationship with Happens By Chance and applicable law, you may contact us to request that we:

  • Correct inaccurate personal information

  • Update personal information

  • Provide information regarding personal information we maintain about you

  • Delete certain personal information where appropriate

  • Stop sending marketing communications

You may opt out of marketing emails using the unsubscribe link contained in the applicable email.

You may opt out of SMS communications by replying STOP.

Certain information may need to be retained even after a deletion request where retention is reasonably necessary or legally required, including for financial records, contractual obligations, dispute resolution, fraud prevention, or legal compliance.

12. California Privacy Rights

Happens By Chance LLC is located in California and respects privacy rights available to California residents.

California law may provide additional privacy rights when applicable statutory requirements and business thresholds are met.

To the extent a particular California privacy right applies to Happens By Chance and to your information, we will respond to valid requests in accordance with applicable law.

Privacy requests may be directed to [email protected].

13. Information Shared During Coaching

Life coaching may involve voluntary discussions concerning personal experiences, relationships, family, career, goals, beliefs, challenges, aspirations, decision-making, identity, or other private aspects of a client's life.

We recognize that clients may regard this information as highly personal.

Information voluntarily shared through a coaching relationship will be handled with reasonable care and used primarily for purposes related to providing and administering the requested coaching services.

Happens By Chance Life Coaching provides life coaching and consulting services and is not a medical, psychiatric, psychological, psychotherapy, or other licensed healthcare practice.

Information shared in connection with coaching should therefore not be assumed to be protected by healthcare-specific privacy laws such as HIPAA unless such protection independently applies.

14. Children's Privacy

Happens By Chance Life Coaching services and associated websites are intended for adults.

We do not knowingly collect personal information online from children under 13 without appropriate authorization.

If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

15. International Visitors

Happens By Chance Life Coaching conducts business primarily in the United States.

If you access our websites or services from outside the United States, you acknowledge that information may be transferred to, processed in, and stored in the United States or other locations in which our service providers operate.

Different jurisdictions may provide different levels of data protection.

16. Business Transfers

If Happens By Chance LLC undergoes a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information associated with Happens By Chance Life Coaching may be transferred as part of that transaction where permitted by law.

Any successor receiving such information would remain subject to applicable privacy obligations.

17. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.

When we materially update this Privacy Policy, we will publish the revised version with a new effective date.

We encourage users to review this Privacy Policy periodically.

18. Contact Us

Questions, concerns, or privacy requests regarding this Privacy Policy may be directed to:

Happens By Chance LLC
Happens By Chance Life Coaching
2 Arlington St
Ladera Ranch, CA 92694
United States

[email protected]